REGISTRATION AND ARRIVAL 

INTRODUCTIONS AND WELCOME 

A successful discharge depends on more than medical readiness. Once a participant leaves hospital, access to appropriate accommodation, disability supports, community services and coordinated care becomes essential to achieving safe, sustainable outcomes.

As a national peak body and professional network, NDISDA works alongside Supported Independent Living providers, Specialist Disability Accommodation providers, Support Coordinators, allied health professionals and community organisations to strengthen collaboration across the sector and improve Hospital to Home pathways.

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This session explores the role of NDISDA and the broader NDIS sector in supporting discharge planning, improving communication with hospitals, addressing accommodation challenges and building more integrated pathways that reduce delays and improve participant outcomes.

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Key Discussion Points

• NDISDA's role in strengthening Hospital to Home collaboration.

• Housing before discharge: navigating SDA, SIL, MTA and transitional accommodation.

• Coordinating disability supports before discharge.

• Improving communication between hospitals and NDIS providers.

• Building integrated pathways that support timely discharge.

• Reducing avoidable readmissions through coordinated care.

NSW hospitals may face clinical negligence, duty-of-care, patient-safety and governance exposure where an NDIS participant is discharged despite foreseeable risks arising from inadequate SIL, SDA or other disability supports.

NSW Health specifically states that discharge planning should be safe and meet the patient’s needs, and its disability guidance says required supports should be in place before discharge, with appropriate handover to disability providers.

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Importantly, “medically ready for discharge” is not necessarily the same as having a safe discharge pathway.

The NDIS framework contemplates coordination between hospitals and the NDIA to establish the supports required for discharge, including arrangements relevant to SIL and SDA.

Q & A 

Break 

​This session explores the increasing regulatory and safeguarding expectations facing Supported Independent Living (SIL) providers across 2026.

With heightened scrutiny from the NDIS Commission around incident management, restrictive practices, psychosocial safety, and governance accountability, providers must demonstrate stronger operational oversight, evidence-based decision-making, and compliant frontline practices within shared living environments.

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Attendees will gain practical insights into identifying, responding to, escalating, and governing complex incidents while strengthening organisational capability in safeguarding, risk management, and compliance assurance.

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Topics covered include:
• Responding to evolving NDIS Commission expectations for incident management and safeguarding in SIL environments.
• Identifying, documenting, escalating, and investigating incidents effectively in shared living settings.
• Managing restrictive practices, behaviours of concern, psychosocial hazards, and cumulative participant risk.
• Strengthening executive governance, audit readiness, and organisational accountability for incident response and compliance.
• Embedding frontline capability, evidence, and continuous improvement into SIL service delivery.

Restrictive practices in SIL environments rarely begin as formal decisions—they often emerge gradually through everyday routines, staffing pressures, and well-intentioned attempts to manage complexity. Over time, these patterns can unintentionally reduce participant choice, independence and quality of life, even in well-run services.
This session focuses on the practical reality of support delivery and how frontline decisions—often made under pressure—shape how restrictive or enabling a service becomes. It explores how staff behaviours, household routines, communication styles, and team habits can either support autonomy or unintentionally limit it.
Rather than focusing on rules or regulatory interpretation, this session is about recognising how “normal practice” develops, how restrictive patterns embed into daily routines, and what providers can do to shift culture and strengthen person-centred support in real time.
Topics Covered:
•    How restrictive practices emerge gradually through routine SIL operations 
•    The impact of workforce pressure, habits and shift-to-shift variation 
•    Identifying “quiet restriction” in everyday support delivery 
•    How team culture influences participant autonomy 
•    Practical ways to rebuild enabling routines without increasing risk or workload 
•    Strengthening consistency in support without relying on rigid systems 
•    Real examples of shifting from reactive support to proactive engagement

From 1 July 2026, Supported Independent Living (SIL) providers will face a fundamentally different regulatory environment under the NDIS Commission’s new SIL Practice Standards and mandatory registration framework.

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Driven by the Disability Royal Commission, the NDIS Review, and the NDIS Commission’s Own Motion Inquiry into Supported Accommodation, the reforms place significantly greater emphasis on participant safeguarding, human rights, incident governance, workforce capability, restrictive practice oversight, and evidence-based quality assurance in shared living environments.

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This session provides providers, executives and operational leaders with a practical roadmap for preparing their organisations for the new compliance landscape while strengthening participant outcomes and frontline practice.

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Attendees will gain insight into:
• Understanding the new SIL-specific Practice Standards and mandatory registration obligations commencing 1 July 2026.
• Translating “good support” into operational practice, evidence, governance and audit readiness.
• Strengthening safeguarding, incident management, restrictive practice oversight, and participant protections in shared living settings.
• Embedding participant-centred practice, supported decision-making, and human rights into daily service delivery.
• Preparing leadership teams, operational managers and frontline workers for heightened regulatory scrutiny and accountability.
• Managing psychosocial hazards, workforce capability, cumulative risk, and complex participant support environments.
• Building sustainable governance systems that support continuous improvement, quality assurance and regulatory compliance.

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This session is essential for SIL providers, operational leaders, quality and compliance teams, support coordinators, auditors, and executives navigating the most significant reform to SIL regulation since the commencement of the NDIS.

Q & A and panel 

Networking and depart