8.30am - 8.55am 

Arrival and Registration  

9.00am - 9.15am

Welcome and Introductions 

9.15am - 9.30am

 Mandatory Registration, Platform Providers & Workforce Marketplaces: Ensuring Compliance in a Nationally Consistent SIL Environment

This session provides an in-depth examination of mandatory registration requirements for SIL providers, digital platforms, and third-party workforce marketplaces, and their implications for governance, compliance, and operational readiness in 2026.

Delegates will gain clarity on which providers and platforms must register, understand associated obligations, and explore strategies to integrate workforce marketplaces while maintaining participant safety and service quality.

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Topics covered include:

• Mandatory registration requirements for traditional, platform-based, and workforce marketplace providers.

• Governance and compliance obligations under the new SIL regulatory framework.

• Operational impacts for service delivery, participant interactions, and provider accountability.

• Transition strategies for unregistered providers to achieve compliance.

• Aligning workforce management, rostering, and supervision with SIL Practice Standards.

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Outcomes for Attendees:
Providers will leave with actionable guidance to navigate registration and platform obligations, implement robust governance frameworks, and ensure safe, compliant, and high-quality SIL operations.

9.30am - 10.00am

 Independent Auditing for SIL Providers: Preparing for 2026 Compliance

This session provides an in-depth examination of the mandatory independent audit requirements for all SIL providers and their implications for operational compliance and quality assurance.

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Delegates will explore the key areas auditors will examine, understand the risks of non-compliance, and learn how to implement systems to meet rigorous audit standards.

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Topics covered include:

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• Preparing for regular, third-party independent audits and inspection processes.

• Key audit focus areas: safety, service delivery, participant outcomes, and documentation.

• Risk management strategies to address gaps and strengthen internal controls.

• Integrating continuous quality improvement practices into daily operations.

• Aligning operational practices with national regulatory standards.

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Outcomes for Attendees:
Providers will leave with practical strategies to prepare for audits, embed quality assurance processes, and demonstrate compliance with the 2026 NDIS SIL requirements.

10.00am - 10.15am

Morning tea 

10.15am - 10.45am

My Provider” & the PACE IT System: Participant-Nominated Service Arrangements

This session provides an in-depth examination of the PACE IT system and the transition to participant-nominated “My Provider” arrangements, and their implications for SIL providers in 2026.

Delegates will explore the operational, financial, and governance implications of this shift, and understand strategies to ensure seamless service continuity.

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Topics covered include:

• Overview of the PACE IT system and participant-nominated provider arrangements.

• Changes to payment processes and accountability requirements.

• Impacts on service planning, scheduling, and operational workflows.

• Supporting participants to exercise choice while maintaining organisational compliance.

• Aligning systems, staff, and governance frameworks with PACE requirements.

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Outcomes for Attendees:
Providers will leave with actionable strategies to manage the transition to PACE, ensure participant choice is respected, and maintain compliant, high-quality SIL service delivery.

10.45am - 11.15am 
Strengthening Safeguards: Implications of the NDIS Integrity & Safeguarding Bill 2025 for 2026 Practice

This session provides an in-depth examination of the NDIS Amendment (Integrity and Safeguarding) Bill 2025 and its implications for SIL providers in 2026.

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The presentation focuses on the macro-level regulatory context, exploring how legislative changes translate into sector-wide compliance expectations.

Attendees will examine the Bill’s key provisions, understand the risks of non-compliance, and consider strategic responses to embed proactive safeguards into organisational governance and operations.

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Topics covered include:

• Expanded banning powers for providers, auditors, and consultants posing risks to Participants.

• Strengthened civil and criminal penalties to support compliance enforcement.

• Anti-promotion and marketing measures to protect participants from predatory practices.

• Enhanced investigation and information-gathering powers to support effective oversight.

• Practical implications for SIL providers, including risk management strategies and operational adjustments to align with 2026 requirements.

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Outcomes for Attendees:
Providers will leave with actionable guidance to strengthen organisational safeguards, ensure regulatory compliance, and implement proactive, high-level strategies to maintain safe and high-quality SIL operations under the 2026 reforms.

11.15am - 11.45am 
Understanding the New NDIS Planning Framework: Operational Implications for SIL

From mid-2026, the NDIA will implement a new planning framework designed to enhance transparency, simplify planning, and focus on Participant support needs.

This session provides SIL providers with operational strategies to integrate these changes effectively.

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Topics covered include:

• Transition from functional impairment-based plans to support needs-focused planning.

• Integrating Participant daily requirements into funding and support arrangements.

• Phased implementation guidance and organisational preparation strategies.

• Aligning SIL service delivery, staffing, and rostering with the new planning framework.

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Outcomes for Attendees:
Providers will gain clear strategies to adapt operations, align staffing, and integrate support plans, ensuring seamless transitions under the new 2026 planning framework.

11.45am - 12.15pm  
Safeguarding and Incident Management: Strengthening Governance and Compliance in SIL

This session provides a practical, operational focus on how SIL providers can meet strengthened regulatory expectations in daily service delivery. With the 2026 SIL Practice Standards in effect, the NDIS Commission is increasingly focused on incident identification, reporting, escalation, and governance oversight, particularly in shared living environments.

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Attendees will explore how these regulatory expectations translate into frontline practice, learning how to manage restrictive practices, behaviours of concern, psychosocial hazards, and cumulative risk while embedding robust governance and compliance processes.

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Topics covered include:

• Understanding evolving regulatory expectations for incident management in SIL.

• Identifying, reporting, and escalating incidents effectively in shared living settings.

• Managing restrictive practices, psychosocial hazards, and behaviours of concern.

• Strengthening governance oversight and executive accountability for incident response.

12.15pm - 12.30pm 

Audience Q & A and Panel 

12.30pm - 1.00pm 

Lunch 

1.00pm  - 1.30pm 
Platform Providers & Workforce Marketplaces – 2026 Regulatory Readiness

This session provides an in-depth analysis of the emerging 2026 regulatory framework for platform providers and workforce marketplaces within SIL, and how these changes will impact service delivery, compliance, and workforce management.

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Delegates will explore the registration, quality, and safeguarding obligations that will apply from 1 July 2026 to digital platforms, labour-hire arrangements, and third-party workforce models, and learn practical strategies to manage associated risks effectively.

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Topics covered include:

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• Understanding why platform providers and workforce marketplaces are now in scope for NDIS regulation in 2026.

• Registration, quality, and safeguarding obligations for digital platforms, labour-hire, and contractor-based models under the new SIL Practice Standards.

• Operational implications for SIL providers using third-party workforce arrangements, including rostering, supervision, and participant safety.

• Managing risk, accountability, and compliance when workers are not directly employed by the provider.

• Strategies to align workforce management, rostering, and supervision with the 2026 SIL Practice Standards.

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Providers will gain actionable insights and practical techniques to ensure safe, compliant, and sustainable workforce models, maintain service continuity, and protect participant outcomes in line with the upcoming 2026 SIL reforms.

1.30pm - 2.00pm 
SCHADS Award & SIL in 2026: Navigating Workforce Costs, Compliance & Operational Viability

As SIL providers continue to operate in an increasingly competitive and cost constrained environment, the growing impact of the Social, Community, Home Care and Disability Services (SCHADS) Award has become one of the most significant workforce and financial challenges facing the sector. With wage rates rising, minimum conditions tightening, and compliance scrutiny intensifying, providers must understand how SCHADS requirements intersect with funded SIL models and shape service viability.

This session will unpack the complex relationship between the SCHADS Award and SIL operations in 2026, exploring how:
•    Award wage increases and conditions directly influence staffing costs and care models within SIL services.
•    Participant ratios and rostering models translate into real labour expenses, and why funded SIL amounts often lag behind true workforce costs.
•    Compliance expectations under the SCHADS Award (including penalty rates, overtime, leave entitlements and mandatory qualifications) increase operational risk for providers.
•    Financial viability challenges emerge when funding allocations are misaligned with weighted wage burdens — and how this can threaten service continuity or quality.
•    Risk mitigation strategies can protect both participants and providers, including contract design, rostering optimisation, workforce planning, and transparent financial modelling.

Delegates will gain practical insights into how to proactively plan for workforce sustainability, balance award compliance with NDIS funding realities, and safeguard service quality and participant outcomes amid changing workforce expectations. This session is essential for SIL managers, finance and operations leaders, HR professionals, and policy advisors aiming to strengthen their organisational resilience in 2026 and beyond.

2.00pm - 2.15pm 

Afternoon Tea 

2.15pm - 2.45pm 
Workforce Preparedness: Screening, Training, and Competency for 2026 SIL Services

This session provides an in-depth analysis of workforce requirements under the 2026 regulatory framework. Providers will learn how to embed compliance, competency, and safety into daily operations.

Topics include:

• Mandatory worker screening, including national criminal history checks.

• Competency-based training for staff in shared living settings.

• Workforce planning for high-risk environments.

• Ongoing professional development and governance oversight.

Outcome: Providers will leave with actionable strategies to maintain a skilled, compliant, and capable workforce.

2.45pm - 3.15pm 

Audience Q & and Panel 

3.15pm - 5.30pm 

Networking and Depart