Susanna Ratcliffe
Disability Housing Solutions  

Susanna Ratcliffe holds a Bachelor of Arts, majoring in Community and Family Studies, and brings over 20 years of experience working in the disability sector. Throughout her career, Susanna has managed a diverse range of disability service types across Australia and New Zealand, holding senior-level roles. 

Before joining Disability Housing Solutions, she served as the state manager overseeing Queensland and Northern New South Wales for one of the country’s largest not-for-profit disability service providers. One of her most significant achievements in this role was spearheading the successful transition of services from state-based funding models to the NDIS.

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In her spare time, Susanna is learning Australian Sign Language, working toward a qualification in Interpretation by completing entry-level certificates. She is also a member of the global initiative, Be My Eyes, connecting people with vision impairments to sighted volunteers for ad hoc assistance via video calling.

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Susanna’s extensive experience has shown her that for many people, the greatest barrier to achieving a “good life” is unsuitable housing and the difficulty in sourcing suitable alternatives.

This led her to join Disability Housing Solutions 4 years ago, where she is focused on bridging the gap between NDIS participants, their supports, and Specialist Disability Accommodation (SDA).